12V & 24V Customer Guides

Troubleshooting, DC/DC support, warranty information and video tutorials.

Troubleshooting

Experiencing problems with your CTEK product? In most cases where the CTEK charger does not function the fault lies elsewhere. An easy way to see if the problem is the charger is to try it on another battery that you know to be working. If this does not solve the problem click on the read more button to view your options.

Troubleshooting Troubleshooting

DC/DC Support

On this page you can find support for On Board Charging and how to install your DC/DC charging system.

Go To DC/DC Support Go To DC/DC Support

Video Turorials

You can find our instruction videos and other interesting videos on our YouTube channel.

CTEK Tutorials @ YouTube CTEK Tutorials @ YouTube

Product Warranty

CTEK issues a limited warranty to the original purchaser of the product.

Depending on the product, the limited warranty period will vary.

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